POLICIES

Vibes Salon has the right to deny, refuse or reschedule any service.

All Clients are required to fill out this form before booking Click Here

Covid-19 Policies:  

  • Starting August 2021 Vibes Salon requires a mask during the entirety of your service, no matter your vaccination status. Extra guests are not allowed in the Salon unless accompanying a minor receiving a service. 

  • If a client is showing any sign of being sick the service is stopped immediately and the service may be rescheduled for a later date.

  • If you have been tested for COVID-19 and have not received your test results  please reschedule your service. You must have a negative test result to reschedule your appointment. 

  • Vibes salon is not responsible for any symptoms or irritations from products due to possible long term side effects of Covid-19.

    *Vibes Salon wants to ensure the safety of all guests and staff and appreciates your cooperation during this time.*
     

 ​Appointment Reminders: 

  • Appointment Confirmations are e-mailed or sent via text message 72 hours prior to your booked appointment.

  • Vibes Salon asks that you confirm every appointment.

  • Appointment Reminders are e-mailed or sent via text message 24 hours prior to your appointment time.

  • The reminder contains a link to reschedule your appointment, in the event you are unable to make it. Or contact the Salon at 505-585-4193 in accordance with the cancelation section below.
    Payment Methods: 

  • All major credit cards and cash are accepted. No checks are accepted.  All new and current Vibes Salon Clients are required to have an active credit or debit card on file prior to any service.
    Cancellations: 

  • Vibes Salon requires a 48 hour notice for any cancelation or rescheduling of an appointment.

  • Canceling within 24 hours of your appointment, the credit card on file is charged 50% of your quoted service.

  • No-show appointments are charged 75% of your quoted service.

  • Canceling or rescheduling three (3) services in a row, require a non-refundable 50% deposit (of your quoted service) prior to rebooking.
    Late Arrivals:  

  • Late arrivals may need to be rescheduled, due to length of time for scheduled service.  Arrivals more than 15 minutes after scheduled appointment time, may automatically be canceled.  Cancellation fees are applicable. 
    ​Product Returns: 

  • Vibes Salon does not accept returns on any products sold. Products may be  exchanged ONLY if there is a malfunction with nozzles or pumps.​